CHECK-IN  

Our standard check-in time is 2 pm. Early check-in is subject to availability upon arrival. To guarantee your early check-in, we recommend you to book another night prior to your arrival date.You are allowed to use our facilities while waiting for your check-in time , we are pleased to keep your luggage with us at no additional cost.

 * A minimum age of guest to check in at ChingCha is 18 years old, Children under 18 years old must be accompanied by an adult.

** Passport is strictly required for check-in, however please make sure that  your personal data will be kept privately.

 

CHECK-OUT 

Our standard check-out time is 12 noon. Late checkout is based on availability. If you wish to check out before 6 pm, 50% of normal rate will be charged and after 6 pm will be charged a full night’s charge. In the event of early checkout, the remaining nights will be charged.

CHILDREN AND  FAMILY 

At ChingCha, we also provide a Family dorm room up to 3 persons, therefore parents with children are absolutely welcome. A maximum of one child aged under 10 years old can also stay in a private room and share an existing bed with his/her parents with additional charge of 20% from the full amount.

* Please be noted that we don’t provide any extra-bed.

* Children under the age of 12 are not permitted in our dorm rooms alone.

 

AMENDMENT AND CANCELLATION   

- All Amendment and Cancellation must be in writing by Email in advance ,it can be done more than 7 days prior to your arrival date, Telephone call are not allowed and sufficient notification of cancellation.

- Cancellation made less than 7 days before arrival date will incur a penalty of one night’s cancellation fee

- Room and Bed Cancellation made during your stay at ChingCha hostel, you will be charged at full amount due.

- Room and Bed Amendment is subject to the availability.

 

CHIGCHA’S GUEST SAFETY AND HEALTH  MATTERS  

The ChingCha hostel provides 24-hour CCTV surveillance. ChingCha Hostel area and rooms are accessed by keycard.

To ensure your safety and healthiness during your stay, we also provide the “BUG CLEAR SERVICE” which can help to protect you from uninvited tiny monster, using the Non-Toxic hot steam cleaner, with no chemicals or artificial scents, to sanitize the surfaces of your Backpacks or Suitcases. The service is provided at the FRONT DESK up on your CHECK-IN.

 

Your kind corporation on this safety and health matters would be highly appreciated.

PRIVACY  

Your personal data and information will be kept privately. We might send you the newsletter every once a while, but you can say no if you don’t want to hear from us. (Of course we’d be sad, but totally understand)

 

RESERVATION  

A 20% non-refundable deposit is required to guarantee the booking at our reception, call or Email. And 1 night deposit is required to guarantee the booking through www.Chingchabangkok.com. The payment balance is required upon check in.   

 

PAYMENT   

We prefer cash and  Paypal Payment . Sorry! Credit card is not acceptable please.

 

NO-SHOW  

In case of no-show,  the hostel will charge full amount of the first night's stay.

 

EXTENSION OF STAY   

The extension of stay is subject to availability, please inform the staff at Chingcha’s Front desk at least 24 hours prior to your check-out date.

 

KEY CARD 

Lost and Stolen of the hostel key, a 300 baht will be charged  when checking out.  Damage of the Key Card the cost is up to our consideration (please, be careful!)

 

ENVIRONMENTAL FRIENDLY  

We are Environmental Friendly hostel.

To sustain our world environment, please help us to conserve the water and energy by :

  • Reusing of the bed linen and towel.

  • Turning off the Air-Conditioning and the light when you leave the room.

We sincerest appreciated your consideration and concern to the environment and our world.

 

SMOKING  

We provide smoking area outside the building. Smoking indoor is not permitted.  A THB 2,000 will be charged to anyone who smokes in public places according to Thai laws.

 

VISITORS  

For safety matters, no outsiders / visitors are allowed to enter the Hostel Restricted Area. Any non - registered guests who enters hostel with ChingCha’s access card will be asked to leave.

 

STORAGE  

We are happy to keep your luggage with us free of charge up to  2 weeks.  *But please do not keep your valuable stuff and food inside your baggage. We will not be held responsible for

loss and damage of the valuable item.  If you would like us to keep your luggage over than 2 week, the service charge is 150THB per month.

DRUGS / FIREARMS / WEAPONS (are prohibited at all area in ChingCha Premise) (Web)

Drugs, firearms and weapons are illegal in Thailand. And we are not accept to keep the prohibited items, valuable items and illegal items in our hostel.

 

DAMAGE OF CHINGCHA’S PROPERTY

You are liable for any damage howsoever caused to the allocated room(s) or to the Chingcha premises or property caused by you or any persons in your party (whether or not staying at the ChingCha) during your stay.  ChingCha hostel reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered by ChingCha hostel as a result of the aforesaid. Regardless, ChingCha hostel further reserves the right to commence legal proceedings against you without notice.

 

SAFETY AND SECURITY  

The ChingCha hostel provides 24-hour CCTV surveillance. ChingCha Hostel area and rooms are accessed by keycard.

 

FORCE MAJEURE 

Chingcha  shall not be liable for or be deemed to be in breach of the any of its obligations in relation to this Policy which may arise from or be due to any Force Majeure Event, which shall be taken to mean any event or circumstance the occurrence and the effect of which Chingcha could not reasonably prevent or avoid, including but not limited to:

  1. explosion, fire, flood, war, earthquake, storm or other natural disasters;

  2. war, declared or undeclared, sabotage, insurrection, terrorist or criminal acts, riot or civil disturbance;

  3. import or export regulations or embargo or requisition restrictions regulations bye-laws prohibition or any acts or measures or intervention of any governmental or regulatory authority;

  4. epidemic, quarantine restrictions, outbreak of disease or any travel restrictions or bans (including bans on non-essential travel) issued by the World Health Organisation or any governmental authority;

  5. computer viruses, worms, Trojan Horses, power failures, Internet interruptions or unforeseen technical failures;

  6. strike, lock-out, work stoppage or other industrial action or trade dispute (whether involving employees of the Chinkcha or any other person); and

  7. any default act or omission on the part of Chingchas’ suppliers or sub-contractors.

 

FRONT SERVICE 

Need any help!  CHINGCHA service team is available around the clock.

 

DEPOSIT / RETURN 

We have the check-in deposit for 300 THB . Deposit will be returned when check-out, unless you do not return the “Chingcha’s Towel Set and the key card, 300 THB will be charged.  Stain, damage and dirty on the bed sheet and ChingCha property, 300 THB will not be returned and you may be charged for the replacing and cleaning fee.

BED LINEN  

We provide comfortable beds and bed linens, so you don’t need to bring your own sleeping bag.  Bed linens is changeable every 3 days without extra charge, up on your request at our Front Desk. It will be changed only from 12:00 to 14:00 hrs.

 

TOWEL & CHINGCHA’S WELCOME KIT 

Guest will receive “Chingcha’s Welcome Kit” upon check-in, which includes the Chingcha’s bottled water and Towel Set.

*Towel set is changeable every 3 days without extra charge, providing at our Front Desk 24 hour. If you would like to buy the Towel set and Chingcha’s tote bag, the towel is cost 300THB per set. In case guest would like to replace the towel before 3 days, the towel service is available for 20  THB. 

 

*Lost or damage of the Towel Set and Chingcha’s tote bag (YAM), 500THB will be charged when checking out .

 

CLEANING TIME 

Our cleaning time is started from 12:00 – 14:00 hrs. daily, the air conditioning will be turned-off during the cleaning time.

LAUNDRY SERVICE  

Laundry service is providing daily from 14:00-20:00 hrs. at Front desk , 100 THB per 8 pieces (duvet & overcoat are excluded). The pick up time is next day from 10:30 AM to 20:00 PM

 

ALCOHOL  

We have a license to sell alcohol . Therefore, alcohol is available to consume at  “Chingcha roof top bar on the sixth floor for any guests over the age of 20 (according to Thai Laws).

ANIMAL 

We love pets too, but sorry no pets are permitted.

88/4-89 Siripong Road

Samranrat , Phranakorn

Bangkok 10200

Thailand

Tel: (+66)6 3231-2017

Email : Chingchareservation@gmail.com

Line ID : @chingchabkk

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